Service Advisor - Duttons Adelaide Hills
VOLKSWAGEN & SUBARU SERVICE ADVISOR
Duttons is an award winning 70-year old family business that has built a substantial client base servicing the Adelaide Hills, Murraylands, Fleurieu Peninsula and Adelaide metropolitan area.
Our 3 Dealerships in the Adelaide Hills and Murraylands provide solid foundations for our 7-strong top ten franchises being Holden, Mazda, Nissan, Mitsubishi, Hyundai, Volkswagen, Subaru and our used cars.
Duttons is a successful business with over 100 employees and are seeking a self-motivated, experienced Service Advisor who will create superior customer service for our clients to join our team.
Reporting directly to the Service Manager, this is a rare and highly professional and customer focused role based on best practice - awarded back to back National Volkswagen Dealer of the Year for 2018 and 2019!
What we are looking for:
- Excellent time management skills.
- Sound knowledge of process and procedure.
- Strong communication skills.
- Positive attitude.
- Experience in customer service and/or automotive industry - preferably with the Volkswagen or Subaru brand.
- Current vehicle drivers licence with the ability to drive manual vehicles.
- Ideally, you will have experience in dealing with the Pentana system, administration and warranty issues.
What the role entails:
- All customer service enquiries.
- Responsible for all warranty concerns.
- Invoicing and liaising between the customer and the workshop.
What Duttons offer:
- Ongoing development and support
- A dedicated and fun working environment.
- Remuneration commensurate with your track record and customer service experience.
- Support of the Service Manager and Managing Director to create a strong competitive advantage for Duttons.
- Rare substantial, stable, long term career opportunity with a successful and progressive company that has just won back-to-back National Volkswagen Dealership of the Year Awards in 2019 and 2018 and this could be your next career move!
All new employees are required to undergo National Police and Medical Clearance.
Please apply to:
When applying, please include cover letter, resume and referees.
Casual work is available immediately for responsible and well-presented drivers for customer vehicle pick-up and delivery driving between Mount Barker / Murray Bridge / Adelaide and surrounding areas.
Applicants must have own their ABN or be prepared to obtain one, an impeccable driving record, a current national police check and a current driver’s license. Applicants will also need demonstrable experience in driving manual as well automatic vehicles (sedans, SUV’s and dual and single cab utes).
Please apply to:
Duttons Automotive Group
Phone: 08 83938100
APPLICATIONS VIA PHONE WILL NOT BE ANSWERED